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Lifetime Guarantee

Every pet owner dreams that their pet will not leave the family before its time. Each kitten is unique, and with time cats develop their own habits and fit into your daily life so seamlessly, you cannot remember a time when they were not there. Experiencing the loss of your kitten is difficult, and time is the best medicine. 

At KittenGuru, we understand your pain and would like to help in any way possible. When the time comes for you to be ready to accept a new kitten into your home, we hope to be able to help you through the process again. The least our team can do is offer you to purchase any kitten listed on our website with a 50% discount. 

 

How to claim the Lifetime Guarantee

Our lifetime warranty claim only applies to previous customers. 

To purchase a new kitten, please send the death certificate of your cat within 12 months from the date of death to our customer support. It is necessary to place a link referring to the animal that you want to purchase. 

When all specifications are covered, follow the standard purchase process. Choose your new cat and we will apply the 50% discount on the cat’s price. Please note that the delivery price is an additional expense and therefore does not have a 50% discount.  Our lifetime warranty is valid in cases when the client paid a full price for their previous kitten.  

Our Lifetime Guarantee is only valid for kittens purchased at full price.

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As our website is continuously visited by future cat owners it may easily happen that someone else books this cat. As soon as your reservation is confirmed, the cat is booked for you and no one else can do it as we won’t accept further reservations. The deposit (EUR 800) will be deducted from the Final Price. As the deposit is non-refundable, you should make sure that your are ready, sure, confident and has enough information to buy a cat before paying a deposit. However, the deposit will be returned if you cancel the reserved cat within 48 hours after the reservation. In this case we will refund the deposit within 10 days but related payments fees will be deducted. After 48 hours sale has ended and shall remain subject only to the General Terms and Conditions.

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Export Pedigree

In case you plan to breed your cat or participate in cat shows, it is necessary to transfer your cat’s original registered pedigree to a cat fancier organisation in your country. We provide you with the option to export your cat’s pedigree which you can present to your feline club to obtain a local registration.

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1147 Budapest, Turan Ter 6. Hungary
Mon - Fri / 9:00 AM - 4:00 PM CET (Paris Time)
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